Featured Keynote Sessions
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Ben Jackson
President, Intercontinental Exchange
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Tim Bowler
President, ICE Mortgage Technology
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Lawrence H. Summers
Former Treasury Secretary
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Bob Hart
SVP, Business and Client Development, ICE Mortgage Technology
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John Hedlund
COO and Managing Director, AmeriHome Mortgage
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Maria Fregosi
EVP of Operations, Lennar Mortgage
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Justin Messer
CEO & President, Prosperity Mortgage
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Commissioner Julia Gordon
Assistant Secretary for Housing and Federal Housing Commissioner of the U.S. Department of Housing and Urban Development
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Sandra L. Thompson
FHFA Director
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Jim Parrott
Fellow at the Urban Institute
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Barbara Corcoran
Shark on ABC’s “Shark Tank”
Making servicing simple
Servicing is complex. We’re on a mission to change that. Learn how ICE is redefining servicing to make it simpler. Sessions include topics on enhancing the consumer experience, automating processes, discovering the future of bankruptcy, delivering new capabilities to support HELOCs, lien release, loan reporting and more – all designed to improve the way you work.
Honing in on HELOCs
Improving your customers’ experience when it matters most
Refining servicing reporting with actionable analytics
Servicing ARM Loans as interest rates rise
Strengthening sales revenue and customer retention
Providing unique and engaging experiences is key to building customer relationships that lead to referrals and repeat business. In today's competitive market, now is the time to sharpen your ability to drive leads, offer a robust product suite, generate sales and deliver an outstanding customer experience. This series is designed to help sales, marketing and customer service teams employ game-changing strategies, make data-driven decisions and increase loan volume, while improving customer satisfaction, conversion and retention.
A great customer experience leads to more referrals and retention
Back to basics: Timeless, market-proof strategies for leading high performing sales organizations
Secret Shopping: What it is and why you need to integrate it into your sales strategy in 2024
What borrowers want in 2024 and how to deliver it
Improving operational productivity
To operate efficiently from application through closing and beyond, it’s important for lenders and investors to re-examine and optimize their business strategies, product portfolios, processes and technology workflows. This series provides best practices and industry insights to help you achieve operational scalability from origination to servicing. Plus, you’ll learn how to identify and streamline labor intensive tasks with ICE Mortgage Technology solutions, so you can do more loans and optimize your workforce.
How to maximize profitability with a high tech, human touch operational strategy
How will changes in the appraisal and valuation industry affect your business?
Reimagining the mortgage sales compensation model: Getting what you pay for
What is mortgage automation, how it is being used and what are the benefits?
eNote adoption demystified: The key to digital transformation
Regulatory, compliance and security
The engine of regulatory change is forever in motion. In this series, our compliance experts will discuss the latest updates with fair lending, CFPB examinations, changes in CRA, data privacy legislation and so much more. You’ll also have the opportunity to meet with peers and discuss best practices for navigating the always-churning regulatory environment.
Detecting and preventing fraud in today's market
What's new at ICE?
How is ICE shaping the industry and the continued pursuit of homeownership in the U.S.? In this series, you’ll learn all about our recent innovations, upcoming product announcements, corporate initiatives and other key updates that will help you maximize your partnership with ICE.
Economist super session: Market dynamics shaping 2024 and beyond
How emerging technologies and increased data access improve portfolio management
Industry insights
Part one: Encompass - New tools for transforming your workflows
Part two: Encompass - New efficiency drivers to deliver improved usability
Protecting your portfolio from climate change and weather-related disasters
Simplifying servicing using data and data science
The power of predictive analytics: Strengthening your mortgage portfolio lifecycle performance
What's new with the Encompass eFolder
Create with ICE
Whether you're using ICE's end-to-end technologies or leveraging a few solutions across your workflow, you will want to maximize your investment by delivering customization capabilities and new innovations that meet your business needs. This series dives deep into the custom development capabilities and support that is being used by the developer community.